The terms "we", "us", "our", "Company" refer to "Marvel Tours Private Limited ", The term "you" refers to the customer visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents.
Purpose of this Website
This Website is provided solely to assist you to gather travel information, determine the availability of travel-related goods and services, make legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes.
This Website is offered to you conditional upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the "Agreement"). By accessing or using this Website in any manner, you agree to be bound by this Agreement. To the extent you book any travel-related products or services on this Website through call centre agents, you agree that this Agreement shall apply to all such transactions. Please read the Agreement carefully. If you do not accept all of these terms and conditions, please do not use this Website.
Be sure to return to this page periodically to review the most current version of the Agreement. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued access or use of this Website signifies your acceptance of the updated or modified Agreement.
Communications & Contents in website
The content and information on this Website (including, but not limited to, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your booking (and related documents) for travel or services booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. You will not use this website or its contents for any commercial purpose. You must not post or transmit through the Website any defamatory, threatening, obscene, harmful or pornographic material or material which would violate or infringe in any way the rights of others (including intellectual property rights, rights of confidentiality, or rights of privacy) or cause distress or which do not comply with all relevant laws. You must not express opinions that are vulgar, crude, racist or otherwise offensive. Further, such content may not contain software viruses, or any form of "spam." You may not, impersonate any person or entity, or mislead as to the origin of the information.
You will not make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand. "Marvel Tours Private Limited " reserves all rights in the site and its content. No portion of the information on this website may be reproduced in any form or by any means without the prior written permission from Marvel Tours Private Limited. By submitting information, you grant "Marveltours.in" a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to reproduce, use, modify, create derivative works from, distribute, and display such content. By submitting information you also represent and warrant that the content is accurate; you own or have permission to use the content and it will not cause injury to any person or entity.
Please note that all products owned by "Marveltours.in" and its suppliers and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the products is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible allowable under the law.
Products and Services Offered
"Marveltours.in" offers booking of hotel rooms and services on the Site. When you enroll to obtain a product or service from "Marveltours.in" on the Site, you accept the specific agreement applicable to that product or service.
Travel & Stay in certain destinations may involve greater risk than others. We urge passengers to review travel prohibitions, warnings, announcements and advisories issued by their government prior to booking. By offering for hotel booking to a particular destination, we do not warrant that travelling to such destinations is advisable or risk fee, and are not liable for damages or losses that may result from travelling to such destinations.
The information, software, products and services published on this website may include inaccuracies or errors, including pricing errors. And we hereby states that Marvel Tours Private Limited and the affiliated and linked website partners though who promote our products and services do not guarantee the accuracy of, and disclaim all liability for any errors or inaccuracies relating to the information and description given for the Hotels displayed on this website including pricing, photographs, list of hotel amenities, general product descriptions etc and much on which information is provided by the respective suppliers. Hotel ratings displayed on this website are intended only as General guidelines and the company and its affiliates do not guarantee the accuracy of the ratings. In addition, we expressly reserve the right to correct any pricing errors on our website and / or on pending reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your pending reservation at the correct price or we will cancel your reservation without penalty.
The Company and its affiliates and their respective suppliers may make improvements, additions, or changes on this website at any time.
The Company and its affiliates have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re-routing or acts of any Government or Authority.
You are acknowledged that the authorities in certain countries may impose certain additional taxes (tourist tax, etc), which have to be paid locally. You are exclusively responsible for paying such additional taxes.
You are acknowledged that, except as provided below with respect to tax obligations on our services, we do not collect taxes for remittance to applicable taxing authorities. The hotel suppliers invoice us, including, where appropriate, tax amounts. The hotel suppliers remit the applicable taxes to the applicable taxing jurisdictions. The tax recovery charges which we charge you on prepaid hotel transactions represent the estimated taxes (e.g. sales and use, occupancy, room tax, excise tax, value added tax, etc) that we pay to the hotel supplier for taxes due on the hotel's rental for the room. They do not represent a collection of taxes from you for us to remit to the applicable tax authorities. The actual tax amounts paid by us to the hotel suppliers may vary from the tax recovery charge amounts, depending upon the rates, taxability, etc. in effect at the time of the actual use of the hotel by our customers. We retain our service fees as compensation in servicing your travel reservation. Our service fees vary based on the amount and type of hotel reservation.
Reservation charges are prepaid in full and your credit card will be charged the full amount of the reservation at the time you book. Individual hotels collect payment for incidentals such as meals, movies, parking, and phone calls. These are reservations that must be prepaid because they are discounted rooms. Price and room availability can only be guaranteed after the payment has been received by Marvel Tours Private Limited.
Online Card Payments
Visa, Master and American express Card payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction. You can be assured that PHS offers you the highest standards of security currently available on the internet so as to ensure that your online payment experience is private, safe and secure.
Marvel Tours Private Limited charges a service fee on all bookings. In case of cancellation of booking, this fee is non-refundable.
The booking status will be INTIMATED to you in a maximum of 12 Business Hrs. Our Business hours are Monday to Friday: 9.30 AM to 5.30 PM and Saturday: 9.30 AM to 1.30 PM and the company cannot be held liable due to Non-communication within the stated time. The booking is considered confirmed when an email stating as such is sent to the email address provided to "Marveltours.in" for communication. The responsibility for the authenticity of the email address and the general availability of the mail box to receive the stated mail is solely yours.
In case of the requested hotel being non available for your dates, we will find other hotels in the same city that are available for your dates. If you so choose you might go for the alternative and a new bill will be raised to which you are bound. But if you want to cancel because of non-availability, then the WHOLE AMOUNT WILL BE REFUNDED as per our refund policy.
Cancellation of Confirmed Bookings
Cancellations with more than 48 hours before checking in usually do not attract any other penalties, but the PENALTIES WILL BE LEVIED BASED ON THE HOTEL'S POLICY WHICH CAN BE MORE STRICT. Cancellations within 48 hours of checking in but with 24 hours still left to checkin usually attracts a penalty of one night's fee. Again this can change based on the hotels. Cancellations within 24 hours of checking in will result in a penalty of the whole stay cost that has been paid. In case of no shows, no refunds of the amount paid will be made.
All refunds will be sent back from our side within 7 working days. The amount will be sent from our account within 7 working days and we do not guarantee the time it takes for you to receive it, as it is upto your bank to process the refund.
Hotel requests for specific features such as bedding type or non-smoking rooms are simply that, and while most hotels will strive to honor your requests, neither Marvel Tours Private Limited nor the hotel guarantee that your request will be honored. Hotels change pet acceptance policies often and without notice. It is very important that you confirm directly with the property that they do, indeed, accept pets. Marvel Tours Private Limited accepts NO RESPONSIBILITY for an individual property's pet policy.
Marvel Tours Private Limited shall have the right immediately to terminate your use of the website if we determine in our sole discretion that you have breached these terms and conditions or otherwise been engaged in conduct which we determine in our sole discretion to be unacceptable.
All matters relating to your access to and use of the site shall be governed by the laws of Republic of India. You hereby irrevocably consent to the exclusive jurisdiction and venue of courts in India in all disputes arising out of or relating to the use of Marvel Tours Private Limited site/services.
Security of Your Personal Information
Some Products & Services provided in the Marvel Tours Private Limited website may contain links to third-party retailers or service providers. These outside retailers all have their own privacy policies, which are available on their website.
Withdrawal of Consent
Except as required by law, we will not use or disclose your personal information for any purpose for which you refuse us consent or later withdraw your consent. If you withdraw consent, you agree that in spite of this withdrawal we may continue to use the personal information previously provided to us to the extent that we are contractually obligated to do so and to the extent necessary to enforce any contractual obligations you may have to " Marvel Tours Private Limited ". You also understand that although you can use our site for some purposes without providing us with any personal information, we need personal information about you for some services, including those that require payment or involve an ongoing relationship with " Marvel Tours Private Limited " or our partners. If you refuse to provide us with the information we require or later withdraw your consent to use and disclose this information, we may no longer be able to provide you with these services.